Privacy policy

At Vinella.online, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and shop on our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit/debit card details, PayPal, or other payment method details (handled securely by our payment processors).
  • Order Information: Products purchased, order history, and preferences.
  • Technical Information: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Improve our website, services, and customer experience.
  • Communicate with you about orders, promotions, and updates.
  • Ensure website security and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:

  • Service Providers: For payment processing, order fulfillment, and website hosting.
  • Shipping Companies: To deliver your orders.
  • Compliance with Legal Obligations: If required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze traffic. You can adjust your browser settings to refuse cookies, but some website features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at vinella.pk@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their policies.

8. Children's Privacy

Vinella.online is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date